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The death of autoresponders?

December 15, 2005 on 5:08 pm | In Internet Marketing |

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One of the staples of online lead generation and Internet marketing over recent years has been the “autoresponder” [definition].

In essence these are automated email programs or services that can help you communicate with small or large volumes of prospects or clients. If you’ve ever signed up to an online “eCourse”, “Special Report” or newsletter, then you should be familiar with how they work.

Autoresponders are a powerful conversion tool. I use them extensively in my own Internet marketing efforts and also implement autoresponder strategies for clients. Yet I can’t help thinking that autoresponders are begining to fade as the killer conversion tool that they used to be. Let me tell you why…

Autoresponder Overload

This morning I work up to 8 new email messages - oooh goody!!!

Problem is, 7 of them were autoresponders. A coupla years ago I might have given more time to any one of those messages, but today I skim-read each message and unsubscribed from two lists. That’s 15 minutes of my life that I’ll never see again ;)

The problem is not so much autoresponder technology, but the fact that everyone and his dog is starting to use autoresponders, and that much of the content is, frankly, mediocre.

This trend is set to continue - there will be more autoresponder lists for any subject you care to mention, competing for smaller and smaller slivers of an increasingly jaded audience (that’s us!).

In other words, if you want to continue to make this strategy work for you, you have to make sure you’ve got the right autoresponder strategy and that you’re executing it well. Here are a few guidelines for using autoresponders as a lead generation tool…

Tips For Avoiding Autoresponder Mediocrity


  1. Build strongly targeted lists. The Internet allows almost infinite segmentation. So your list should be strongly focussed on a specific target audience. Don’t build a list of dog owners; build one of poodle owners instead.
  2. Provide value in every communication. An autoresponder message should be 90% good content, 10% selling. Once you’ve built up a “store” of goodwill you can send the occasional harder-selling message, but what you’re selling has to appeal strongly to your list (the more targeted your list, the more likely your offerings will appeal).
  3. Make sure your mail gets delivered. I’ve heard it said that up to 20% of most email lists never gets delivered because of over-zealous spam filters and other technical problems. Encourage your list members to enter your autoresponder sender address into their email “whitelist”, and avoid “spammy” content. Some autoresponder services such as Aweber feature spam-checking features to help you send email that complies with most spam filters.
  4. Best-of-breed content. Anyone with $20 a month to spend can start an autoresponder list, and if you’re in a popular niche you’re bound to have competitors. Only great content will keep your list interested and motivated to give you their business.
  5. Regular communication. It’s very easy for the frequency with which you communicate with prospects to “taper off” as you become preoccupied with other things. Do everything you can to resist this tendency. If you don’t have time to write the newsletter yourself then outsource it to someone who can (e.g. we write monthly newsletters for a number of our lead generation website clients).

So it’s not rocket science - just regular, high-quality communications to a targeted list.

Will Swayne

P.S. If you’re a business owner or independent professional who would like to generate more sales leads online, subscribe free to my new customer marketing eGuide - I promise you nothing but high-quality content that will help you get ahead.

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5 Comments »

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  1. I agree that autoresponders can be a great tool if they are used right, but I can’t tell you how many times I have been sent a reply telling me that because of the overload of messages it would take a while to get back to me, and I never heard back from them!! I think you should only use autoresponders if you intend to follow up with them!!!

    Comment by WebtrafficJunkie — December 16, 2005 #

  2. WebtrafficJunkie,

    You make a good point. Your lead generation has to be “in synch” with your sales process and your fulfillment ability (in a perfect world).

    Autoresponders are fantastic if you have a “hands free” sales process (mmmmmmm…hands free), but for most service providers this isn’t always the case.

    I have to confess that I find it hard to keep everything in synch for my consulting business, but I’m taking steps to recify the problem and hopefully report back on the blog about how it all goes.

    Will

    Comment by Will — December 16, 2005 #

  3. Yes, it’s always easier said then done. I will look forward to reading you’re report!!

    Comment by WebtrafficJunkie — December 20, 2005 #

  4. [...] Will Swayne has an article titled - The death of autoresponders? - that has some more points to help you make better use of autoresponders. [...]

    Pingback by How Many Emails Is Too Many Emails? - Autoresponder Abuse » Internet Marketing For Small Business - Entrepreneur’s Journey - by Yaro Starak — December 28, 2005 #

  5. How Many Emails Is Too Many Emails? - Autoresponder Abuse

    I just unsubscribed from two email lists. One was from a well established online marketer with credibility and a huge following. I never purchased from him but I joined his email list to test him out. After submitting my address I was immediately sent...
    

    Trackback by Internet Marketing For Small Business - Entrepreneur's Journey — December 28, 2005 #

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